About Me.
I am Anh Cao Duy Pham, a marketing graduate from Seattle University, specialized in leveraging social media to amplify brand engagement and drive sales. My journey has spanned both the food and beverage and real estate sectors, where I've combined creative flair with analytical prowess to achieve tangible results. Proficient in Microsoft Office and Adobe CapCut, and fluent in English, Vietnamese, and Korean, I skillfully navigate diverse marketing landscapes. My expertise in using social media as a powerful tool for business growth underscores my identity as a dynamic marketing professional.
Education
2021-2023
Bachelor of Business Administration, Major in Marketing
Seattle University
Seattle, WA
Briefly describe your degree and any other highlights about your studies you want to share. Be sure to include relevant skills you gained, accomplishments you achieved or milestones you reached during your education.
2017-2019
Associate of Arts
Pierce College
Lakewood, WA
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Associate of Arts. GPA: 3.77
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Dean’s List: Winter 17, Spring 17, Fall 18, Winter 18, Spring 18, Fall 19
Skills & Certificate
Technical Skills:
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Microsoft Word
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Microsoft Excel
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Final Cut Pro
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Adobe
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CapCut
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Photography and Video Editing
Certification:
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MOS Certification
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Microsoft Office Specialist Excel
Language:
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English: Full Professional
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Vietnamese: Native or Bilingual
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Korean: Limited Working
Experiences
2019-2020
Bamboo Restaurant, Seattle WA
General Manager
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Managed daily restaurant operations, including scheduling, inventory management, and staff training. Increased sales by 20% through the implementation of a new menu and promotional events.
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Maintained a high level of customer satisfaction, resulting in a 4.5-star rating on Yelp.
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Developed and maintained relationships with vendors to ensure timely delivery of supplies and equipment.
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Conducted regular staff meetings to improve communication and teamwork.
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Trained and mentored new staff members, resulting in a 30% decrease in staff turnover.
2019-2021
Pham Gia One member co., ltd, Vietnam
Real Estate Agent
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Developed and maintained relationships with clients to understand their needs and preferences.
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Conducted market research to determine property values and pricing strategies. Created and executed marketing plans to promote properties and attract potential buyers.
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Negotiated contracts and agreements between buyers and sellers to ensure a successful transaction.
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Utilized MLS software and customer relationship management tools to manage client information and transactions.
2021-2023
Holy Sheep Tea, Anaheim, CA
Social Media Marketing Specialist
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Composed and performed skills in graphic design, content creation, search engine optimization, digital marketing, customer service, project management, blogging, and marketing strategy.
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Measured, evaluated, and reported the results of social media marketing efforts.
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Increased followers and leads across all channels year over year. ( More than 1000 followers, growth rate 7% per month.)
2022-Present
Natalie's Sugarcane & Desserts
Social Media Marketing Specialist
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Analyzed social media metrics to measure the success of campaigns and make data-driven decisions.
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Managed social media accounts, including content creation, community management, and customer service.
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Developed and executed social media marketing campaigns across multiple platforms to increase website traffic and engagement.
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Monitored users' comments, messages, and reviews to respond to inquiries, complaints, and problems quickly.
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Conducted market research to determine the target audience and consider new social media opportunities.
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Stayed up to date on social media trends and best practices to continuously improve marketing efforts.
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Collaborated with cross-functional teams, including marketing, design, and sales, to ensure cohesive brand messaging.